"Suggested Guidelines for a Facility Open House"
2009 MWWCA Strategic Planning Session
To MWWCA Members,
In April 2009, the executive committee had a very successful planning
session which five
short terms goals were set. We decided that most of our rate payers do
not have any idea what our industry does to protect the environment
day in and day out. The planning group determined that it would be an
excellent idea to have every facility to host an open house on a
yearly basis. The group realizes that there are facilities that
already do this but some facilities do not for various reasons. So we
came up with a brochure that outlines ways to streamline an open house
for the facilities that may have never hosted one or have not had the
fanfare that was expected.
I have
attached the "Open House" brochure titled "Suggested Guidelines for a
Facility Open House" to be used as a tool to a successful open
house. We would also like to get some feedback on the yearly tours. We
would like to broadcast when the tours will be happening by listing
them on our web site. This allows other wastewater professionals the
opportunity to visit surrounding facilities.
Feedback on the tours
would be great to see if this was a positive experience for the
facility and community. Typically feedback questions would be: number
of attendees, the age group, and effectiveness. A complete list with
an interactive
blog is
available on our website for you to send us the results of your open
house.
We are in hopes that by having yearly open house tours, the majority
of the people will eventually grasp what we do and why were are here.
The process of having a open housing can be daunting especially when
very few people show up.
If we continue to host these tours, maybe understanding sewer rates
and the need for voting on Infrastructure bonds will be better
understood by our customers and the people of Maine.
Please feel free to contact me (abrousseau@sanfordsewerage.org) to
assist you in any way possible.
Good Luck!
André Brousseau
MWWCA 2010 President
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